cbji FAQ – Answers to All Your Questions

Teen Patti is a very popular card game in South Asia, often called "Indian Poker". Each player receives three cards and the player with the strongest hand wins. At cbji, Teen Patti can be played with real dealers at live tables from Evolution and Ezugi. Log in to your account, select the Live Casino section, and take a seat at your preferred table.

Andar Bahar is a simple Indian card game. The dealer places one card in the middle of the table (the joker) and players bet on whether the next card of the same value will land on the "Andar" (left) side or the "Bahar" (right) side. Andar Bahar is available at cbji's live casino on tables from Ezugi and Vivo Gaming. It is a good game for new players to start with.

Yes, in live dealer games an HD video stream is broadcast from a real studio or casino. A trained dealer deals cards or spins the roulette wheel there. You can watch everything on screen in real time and even chat with the dealer. At cbji, these streams come directly from the studios of Evolution, Pragmatic Play Live, and AE Sexy.

cbji's live casino runs smoothly on both mobile browsers and the app. A 4G or Wi-Fi connection is recommended for HD streaming. The table interface adjusts automatically to fit your phone screen. On a weak network, there is an option to reduce video quality, which saves data and keeps the game running without interruption.

In live roulette, a wheel with numbers from 0 to 36 is spun. You can bet on a specific number (Straight Up), two adjacent numbers (Split), red or black, or odd or even. A winning straight-up bet on a single number pays 35:1. cbji has Evolution's European and Lightning Roulette tables.

Volatility (or variance) refers to the risk level of a slot game. High volatility games pay out less frequently but offer the chance of larger wins — such as Nolimit City's Fire in the Hole xBomb. Low volatility games pay out smaller wins more often, but big hits are less common. It is worth choosing volatility based on your budget and patience.

RTP (Return to Player) is the average percentage of total bets that a slot theoretically returns to players over the long term. For example, PG Soft's Fortune Mouse has a maximum RTP of 96.96%. This means an average of ৳96.96 comes back per ৳100 wagered — but this is an average across millions of spins, not a guarantee for any single session. A higher RTP means a comparatively better chance of returns, but every spin is independent.

On a small budget, it is wise to choose low or medium volatility slots. JILI's Fortune Gems (maximum RTP 97%) and PG Soft's Mahjong Ways (maximum RTP 96.92%) play well even on small bets. Keeping individual spin bet sizes small also helps your balance last longer and increases the chance of triggering bonus rounds.

Many slot games have a demo mode where you can get familiar with the game using virtual credits. However, winnings in demo mode cannot be withdrawn. Demo mode is useful for understanding a game's mechanics, bonus features, and pay table before playing with real money. Some games allow demo access without an account.

In progressive jackpot slots, a small portion of every bet is added to a large prize pool. The more people play, the higher the jackpot grows. The jackpot can be won by hitting a specific symbol combination or triggering a bonus round. cbji has several progressive jackpot games including JILI's Jackpot Fishing and Jackpot Joker (maximum RTP 97.23%).

First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data, select "Cached images and files" and "Cookies", then delete them. Then reload the page. In most cases, cbji and any other site can slow down due to accumulated old cache. If the problem persists, try a different network or browser.

cbji supports both Android and iOS platforms. It generally works well on all modern devices running Android 8.0 (Oreo) or above and iOS 13 or above. The site also runs in the browser on older budget phones, though having a bit more RAM helps with live streaming performance.

If the connection drops, the game server records the result of that round. When you reconnect, you will see the result of that round, and any winnings will be added to your account. In slot games, if a spin has already started, its result is saved. When the connection returns, log back into the site — your account balance will be up to date.

Both the cbji Android APK and iOS app are available and must be obtained through official channels. See the cbji app page for instructions on installing the app. All site features — live casino, slots, deposit, and withdrawal — are available directly in the app.

Absolutely. The cbji website is fully optimized for mobile browsers. Open the site in any modern browser such as Chrome, Firefox, or Safari — it will automatically display in mobile layout. Saving it to your home screen from the browser gives an experience very close to using an app.

Weekly cashback is a fixed percentage of the week's net losses (total losses minus total winnings). For example, a Gold tier member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.6% = ৳120 cashback. Cashback is added to the account at the end of each week and can be used directly.

cbji has five VIP tiers:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

The cashback rate increases with each tier.

VIP tiers at cbji can be advanced through regular play. The more actively you play and the more regularly you deposit, the sooner you can move up to the next tier. The cashback benefit for each tier becomes active as soon as you reach it. See the cbji VIP page for detailed criteria.

In addition to weekly cashback, higher-tier VIP members may receive faster withdrawal processing, dedicated support representatives, exclusive offers during special events and festivals, and personalised account management. Always check the official cbji VIP section for full details on benefits.

cbji currently supports deposits through three mobile wallets: bKash, Nagad, and Rocket. These are the most widely used mobile payment services in Bangladesh. To deposit, log in to your account, go to the payment section, and select your preferred method.

cbji does not charge any separate processing fee for deposits. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own transaction charges according to their terms — check directly on that service's website or app.

To deposit using Nagad: log in to cbji → go to the payment or deposit section → select Nagad → enter the amount you want to deposit → send that amount to the Nagad number provided by cbji and confirm with the transaction ID. The minimum deposit amount is ৳500.

The minimum deposit amount at cbji for all deposit methods is ৳500. With a single deposit you can start playing in any section — slots, live casino, or sports betting. Depositing ৳500 or more for the first time gives you the chance to receive a 100% bonus, up to a maximum of ৳15,000 (25x wagering requirement applies).

After a deposit, the amount is usually added to your account within a few minutes. If it has not appeared, first confirm the transaction ID (TxID) from your wallet. Then contact cbji's 24/7 live chat support with that ID and the amount. The support team will resolve the issue quickly in Bengali.